new account, 4G available?

donnab
donnab Posts: 2 ✭
in My Mobile
Trying to set up new accounts, but have older phones and need the 4G option.

The plans offered on set-up don't give me the ability to change from 5G. Unless I'm missing it. Help?

Best Answer

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,764 ✭✭
    Answer ✓

    Hi, at the moment only plans with no data are 4G only, you can see them by reducing the data in the plan selector, but if you subscribe to a 5G plan with a 4G Device or zone it should automatically switch to 4G.

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 10,255 ✭✭
    edited August 20

    Hi, no problem for this, 4g LTE only for me and all work great.

  • Linkin
    Linkin Posts: 457 ✭✭
    edited August 20

    When it says 5g, it means it supports 4g and 5g, so you are good to go and subscribe.

  • Goldfinch
    Goldfinch Posts: 1,636 ✭✭

    Welcome to FIzz and the forum. The only other advice I'd offer is to make sure your phone supports VoLTE.

    You can check here: https://fizz.ca/en/faq/compatible-devices

    But it should be no problem to use a 5G plan on a 4G phone.

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 3,012 ✭✭

    If you take 0 data and use the perks instead you will be 4G

  • makejopa
    makejopa Posts: 1,486 ✭✭

    I think there are only 5G plans with data. But if your phone doesn’t support 5G, it should default to 4G.

This discussion has been closed.

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