International calls

Yoda15
Yoda15 Posts: 2 ✭
in My Mobile
I have an international calling plan to Italy but have been unable to complete any calls there. Any advice?

Answers

  • Whizz
    Whizz Posts: 28,343 admin

    Hello Yoda15,

    I understand and I'm sorry to learn about this situation.

    Please be sure to have ample network connection and be located within your plan's coverage area.

    You could also run some troubleshooting steps as indicated here:
    https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why

    For a more direct approach on the investigation and remedy process, you can contact us on Live chat by using this link here:
    https://fizz.ca/en/contact-us

    Simply scroll down and click on Chat with an agent.

    Have a good one!
    -Andrei, Community Moderator


     

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