Mobie phone to be used in the United States

Do we need to let Fizz know when we will be using the phone in the USA?

Answers

  • No, just active roaming and data roaming.

  • Formally, no. It will just work. You have to make sure that you have paid for service in the US. You have to have one of these:

    • Canada & US plan
    • US Travel addons (these are separate for talk, text and data, so you can choose what you need)
    • Pay-as-you-go credit in your Fizz wallet (ON and QC only)

    For data, you also will have to enable data roaming on your phone.

  • Good morning @bdrint
    It is not uncommon to receive a text message from Fizz when you are in the USA telling you that you are roaming. I think it may even say something about roaming charges, I can’t recall specifically.
    However, if you have a Canada & USA plan or travel add on, there are no extra charges.
    Cheers,
    Brad

  • No, provided your plan includes the US, you can continue to use your phone there. You will likely receive a text from Fizz letting you know you are roaming in the US, but if you have a plan, you shouldn't be charged anything extra.

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