Unable to get Expert badge due to Wallet feature unavailable in BC?

GVKRT
GVKRT Posts: 19 ✭✭
edited July 23 in Your Fizz Account

Hi everyone!

I’m trying to earn the Expert badge, which requires adding funds to My Wallet. However, I’m based in BC and I get a warning saying this feature is not available in my region.

Is there any workaround for BC users to complete this badge? Can I top up a minimal amount like $0.01, or is it completely region-locked for now? Has anyone in BC managed to unlock it?

Thanks for your help!


Best Answer

  • Whizz
    Whizz Posts: 28,406 admin
    Answer ✓

    Hello @GVKRT ,
    Thank you for your interest in the Fizz Wallet feature.
    We can confirm that the Fizz Wallet is officially available for customers in Quebec: https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it
    Regarding Ontario, verifications are still being conducted with the appropriate teams to obtain an official confirmation on the feature's availability. Once we receive a definitive response, we will provide an update. We are aware that some customers in Ontario currently have access to and are able to use the Fizz Wallet feature. This is precisely why additional verification is being carried out, to ensure that the information communicated accurately reflects Fizz's official policies and service availability
    As a final note, we can confirm that the Fizz Wallet feature is not yet available in British Columbia.
    I wish you a great day!
    -Alexandru, Community Moderator

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