no email notice for $40 credit refer bonus?

gogoer
gogoer Posts: 66 ✭✭
in My Mobile

I refered my friend for signing up a mobile plan two days ago, but no any email notice. I know the bonus will be applied after two payments.

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,222 ✭✭

    Hi, I know you should get an email notification, unless set otherwise, but maybe it's not immediate?

  • gogoer
    gogoer Posts: 66 ✭✭

    @Use_code_VGTIB said:
    Hi, I know you should get an email notification, unless set otherwise, but maybe it's not immediate?

    but two days over, no email. don't know why?

  • Goldfinch
    Goldfinch Posts: 1,051 ✭✭

    You can try logging into your account to see if it's listed there. You can check under Benefizz, My crew, then referral bonuses. You might see it there without a date associated yet, for example, in case your friend needed to order a physical SIM card and hasn't actually activated their new plan yet.

  • gogoer
    gogoer Posts: 66 ✭✭

    @Goldfinch said:
    You can try logging into your account to see if it's listed there. You can check under Benefizz, My crew, then referral bonuses. You might see it there without a date associated yet, for example, in case your friend needed to order a physical SIM card and hasn't actually activated their new plan yet.

    can't find any refer bonus information.

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 2,222 ✭✭

    @gogoer said:

    @Goldfinch said:
    You can try logging into your account to see if it's listed there. You can check under Benefizz, My crew, then referral bonuses. You might see it there without a date associated yet, for example, in case your friend needed to order a physical SIM card and hasn't actually activated their new plan yet.

    can't find any refer bonus information.

    It should be under "my benefizz" > "My crew"

  • G225 code IRSGE
    G225 code IRSGE Posts: 9,872 ✭✭

    Hi, look here for referral bonus: https://zone.fizz.ca/dce/customer-ui-prod/account/referral/history

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,153 ✭✭
    edited 10:47AM

    @gogoer said:
    I refered my friend for signing up a mobile plan two days ago, but no any email notice. I know the bonus will be applied after two payments.

    Hello
    I recently noticed that I have a new referral bonus pending in my account but I don't think I received the usual notice announcing that (unless I moved it to trash by Mistake). I was also surprised because there was no date for that subscrition.

    I signaled it to a Whizz and got an anser who said that it was probably because the new plan where not already active. I suppose it can be happen if it takes a few days before the subscriton date and the moment when the esim is activated.
    HAve a nice day

  • gogoer
    gogoer Posts: 66 ✭✭

    @Use_code_VGTIB said:

    @gogoer said:

    @Goldfinch said:
    You can try logging into your account to see if it's listed there. You can check under Benefizz, My crew, then referral bonuses. You might see it there without a date associated yet, for example, in case your friend needed to order a physical SIM card and hasn't actually activated their new plan yet.

    can't find any refer bonus information.

    It should be under "my benefizz" > "My crew"

    no bonus information this time in my crew of both accounts. Only have several past bonus.

  • gogoer
    gogoer Posts: 66 ✭✭
    edited 1:17PM

    @SuperFrizz 5CQ2W said:

    @gogoer said:
    I refered my friend for signing up a mobile plan two days ago, but no any email notice. I know the bonus will be applied after two payments.

    Hello
    I recently noticed that I have a new referral bonus pending in my account but I don't think I received the usual notice announcing that (unless I moved it to trash by Mistake). I was also surprised because there was no date for that subscrition.

    I signaled it to a Whizz and got an anser who said that it was probably because the new plan where not already active. I suppose it can be happen if it takes a few days before the subscriton date and the moment when the esim is activated.
    HAve a nice day

    no penndng bonus information this time in both accounts. Only have several past bonus. Is it system problem?

  • gogoer
    gogoer Posts: 66 ✭✭

    My friend singed up a new mobile plan and activaied it first time with a physical SIM card( bought a year ago) and applied my refer code.

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,153 ✭✭

    @gogoer said:
    My friend singed up a new mobile plan and activaied it first time with a physical SIM card( bought a year ago) and applied my refer code.

    Was it it's first plan with Fizz. We can't get a bonus for a second one

  • gogoer
    gogoer Posts: 66 ✭✭

    @SuperFrizz 5CQ2W said:

    @gogoer said:
    My friend singed up a new mobile plan and activaied it first time with a physical SIM card( bought a year ago) and applied my refer code.

    Was it it's first plan with Fizz. We can't get a bonus for a second one

    yes, it was the first plan with fizz.

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,153 ✭✭

    @gogoer said:

    @SuperFrizz 5CQ2W said:

    @gogoer said:
    My friend singed up a new mobile plan and activaied it first time with a physical SIM card( bought a year ago) and applied my refer code.

    Was it it's first plan with Fizz. We can't get a bonus for a second one

    yes, it was the first plan with fizz.

    So i refer you to @Whizz

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