Couldn't find my account
Best Answer
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Hello @YuliHo_2573 ,
Verifying further, your email address is linked to a Fizz account that has no active plan attached.
If you don't manage to find your Fizz account, you can contact us by chat in order to assist you furhter:https://fizz.ca/en/support
Please consult our FAQ too:https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Thank you for your kind understanding.
Have a nice day!
-Simona, Community Moderator
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Answers
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Hi,
You can contact customer support via chat
https://fizz.ca/en/support0 -
@YuliHo_2573 said:
The email I registered is not at the right address the internet is set-upWelcome in the Fizz Community
I ask help for you to @Whizz .
You can always contact those Fizz moderators and helpers on the Fzz forum to help you by using a private discussion with the little enveoppe up this page then write Whizz in the Recipients box
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Hello YuliHo_2573,
Please reach us in private or reach our colleagues on chat for further assistance on this matter.
It`s possible that you are not logged to the correct account in this case.
Have a good one,
Raul, Community Moderator0