Adding card

41000402
41000402 Posts: 2 ✭
in Internet
I need to add my credit card to make my payment but everytime it shows this message that you have your maximum attemps and it does not let me to add my card. what should I do?

Answers

  • Whizz
    Whizz Posts: 27,858 admin

    Hello there!

    I verified your account and saw that you reached our agents yesterday and they helped you with a reset from their side.
    The payment was taken and your plan was reactivated.

    In such cases we suggest that you verify the payment details that you enter as everything needs to match your billing card information.

    More details can be found here : https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

    I will be closing this post for the moment, but if you still need help - you can reach our customer service on chat once again to assist further.

    Have a good one,
    Raul, Community Moderator

This discussion has been closed.

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