Travel to Australia - Location Shows two options: "Australia" and "Australia (+Norfolk Island)"

Capton
Capton Posts: 3 ✭✭
in My Mobile

I am just wondering what the difference is between the two locations other than the type of add-on availability.

We're travelling to Brisbane and looking for some data for maps and related.

Australia has only Calls for travel add-ons.
Australia (+Norfolk Island) has all three of Data, Calls, and Texts travel add-ons.

Since I'm looking for a data add-on, I would pick the "+Norfolk Island" location I assume. Just wanted to make sure there wasn't something I should know before I did.
(Those assumptions can bite!)

Thanks!

Best Answer

  • Whizz
    Whizz Posts: 27,816 admin
    Answer ✓

    Hello @Capton ,
    Thank you for bringing this to our attention and for providing details about the difference between the two available regions, Australia and Australia + Norfolk Island.
    I have escalated this system behavior to our dedicated team for further review.
    In the meantime, when purchasing the Travel Add-On, please select the Australia + Norfolk Island region to ensure the add-on is applied correctly.
    Thank you for your understanding.
    I hope you have a pleasant day!
    -Mihai, Community Moderator

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