DID YOU KNOW...currently Rogers/Fido customer's unable to call Fizz freedom customers

SmookinJoe
SmookinJoe Posts: 3 ✭✭
in My Mobile

Yeah....so not kidding

Answers

  • makejopa
    makejopa Posts: 711 ✭✭

    What? I wonder what's going on?

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 1,898 ✭✭

    Someone posted the same thing earlier, didn't know before then.

  • bjlockie
    bjlockie Posts: 606 ✭✭

    I just called my Fizz from a Rogers cell.
    More details please.

  • bjlockie
    bjlockie Posts: 606 ✭✭

    Is it Fizz or Freedom they can't call?

  • Linkin
    Linkin Posts: 403 ✭✭

    Are they fighting with each other through their clients?

  • bjlockie
    bjlockie Posts: 606 ✭✭

    Freedom can't call Rogers but Fizz can.
    Rogers can't call Freedom.
    I tried both.

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 2,772 ✭✭

    @Whizz Can you tell something about this situation.

  • alexanderluo10890
    alexanderluo10890 Posts: 2,442 ✭✭
    edited May 23

    Maybe just system issues. Did it fix now?

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 1,898 ✭✭

    Thanks for sharing

  • bjlockie
    bjlockie Posts: 606 ✭✭
    edited May 23

    What is Fizz Freedom?
    Fizz is separate from Freedom.
    I don't have a problem calling Fizz from Rogers.
    I am currently on Fizz-EXT though.
    I can't call Freedom from Rogers.

  • RockysFizz
    RockysFizz Posts: 10 ✭✭
    edited May 23

    Fizz mobile is owned by the same company as Freedom Mobile and Videotron. If you're having issues calling Fizz from a Rogers cell, try changing the Fizz EXT tower you're connected to. If you're on an iPhone, go to Settings - Cellular, select your Fizz phone number, and go to network selection. After you turn the Automatic switch off, you'll see the networks available in your area.

    If you see Fizz, select that network.

    If your phone is connected to the Fizz EXT network, open the dialer, and enter 3001#12345# and press call.

    This will show you information about the cell tower you're currently connected to. If you are connected to a Freedom tower, the PLMN will show up as 302 490. That means that you're using the main Fizz network. If you're on Fizz EXT, the PLMN will show up as 302 720 (Rogers), 302 610 (Bell), or 302 220 (TELUS).

    If you're having issues connecting through the EXT network on one of those operators, select each available option until you get a stable connection.

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