problem

Yannito
Yannito Posts: 2 ✭
in TV
i have the same problem. I often get this error message in the middle of my screen on my Google TV Streamer, especially during hockey games, making the TV unwatchable.

Best Answer

  • Whizz
    Whizz Posts: 27,713 admin
    Answer ✓

    Hello @Yannito ,

    We are sorry for the inconvenience.

    Verifying your account, I confirm that you internet plan is active and functional and the TV plan too.

    I invite you to restart the modem and also the device, please make sure that the TV app is updated to the last version available, you can uninstall it and reinstall it and test to see how it works after.

    Please consult our FAQ too:https://fizz.ca/en/faq/troubleshooting-im-having-issues-my-fizz-tv-channels-what-do-i-do

    If the issue persists after the manipulations provided, please contact us by chat to assist you further.

    Thank you for your cooperation.

    Have a nice one!

    -Simona, Community Moderator

Answers

  • makejopa
    makejopa Posts: 688 ✭✭

    Have you tried contacting support? They might be able to troubleshoot the problem.

This discussion has been closed.

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