Refund

Hi there, I only used the service for approximately 17 days and used less than 50% data. I have now cancelled the service and looking for a partial refund.

Best Answer

Answers

  • Drizzt
    Drizzt Posts: 922 ✭✭

    Hello. You need to contact Fizz support to ask your question, but I don’t think you’ll be able to get refund.

  • Bois_3ISKD
    Bois_3ISKD Posts: 8,244 ✭✭
  • Charrylee
    Charrylee Posts: 242 ✭✭

    You only can get refund within the 15 days of the trial period.

  • BeakBird
    BeakBird Posts: 5,910 ✭✭

    You are 2 days too late.

  • Whizz
    Whizz Posts: 27,155 admin

    Hello Drizzt,

    Thank you for explaining your situation.
    Please note that the trial period during which a refund can be granted under the conditions you mentioned is 15 days.

    If this period is exceeded, the refund will no longer be granted, as the trial period will have ended and the cancellation is not immediate.
    For more details, we invite you to consult the following FAQ:  https://fizz.ca/en/faq/unsubscribe

    Thank you for understanding! 
    Have a good day! 
    -Alexandra, Community Moderator

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