HELP...

Johnnyhamm
Johnnyhamm Posts: 2 ✭
edited December 12 in My Mobile
I lost my iPhone a couple days ago and my login info and EVERYTHING important in that aspect was on it. That of course includes my bloody Gmail password and all that. So- I've made this new account just to be able to come here and ask you fine folks what the crap j can do to get into my account. My lazy complacency got me to avoid making any recovery routes for here, for my Gmail, hell d en my bank account login stuff wZ on that beauty. The **** recognition sign in option was JUST SO COMFORTABLE AND COZU AND WARM, so yeah .. PLEASE HELP. . Gmail has me waiting at least 120 hours to MAYBE get that account open. But I need my phone running and obviously my bank. So what if anything sn this old stupid fol do now,?

Answers

  • Whizz
    Whizz Posts: 26,820 admin


    Hello Johnnyhamm,
    I’m really sorry to hear about your situation.
    To help secure your account, I recommend updating the password for your Fizz account and then logging in to block the SIM card and phone (if the device was purchased from us or linked to your account).
    You can reset your Fizz password by going to Fizz.ca/login and clicking on “Forgot password”. You’ll receive a link to create a new one. More details are available here: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    If you no longer remember the password to your Gmail account and cannot access the reset link, please contact us through live chat and request an email change to a valid address (one that does not use a Proton domain). To reach us on chat, simply click the chat bubble on this FAQ page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    If you need help with anything else, we’re here for you.

    Have a good day! 
    Alexandra, Community Moderator

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