No 5G on iPhone 15 Pro with Fizz + Frequent Signal Drops in Vancouver

Sadae
Sadae Posts: 2 ✭
edited November 30 in My Mobile
Hi everyone,

I’m using an iPhone 15 Pro on Fizz and I’m not getting any 5G signal at all. Does anyone know why this might happen or how to properly enable/configure 5G on iPhones with Fizz?

I’m also losing signal in many areas around Vancouver, even in places where I would expect solid coverage. Does anyone know what could be causing this or if there are known coverage issues in the city?

Thanks in advance for any help!

Best Answer

  • Whizz
    Whizz Posts: 26,733 admin
    Answer ✓

    Hello Sadae,

    Thank you for letting us know about this.

    I want to inform you that Fizz doesn't offer a 5G connection at the moment. However, our 4G/LTE network should provide a stable connection, especially in the area mentioned.

    The most important thing that you have to make sure is that your phone selects the Fizz mobile network automatically. You can follow these steps: Settings → Operators → Automatic

    Also, please make sure that your phone is updated to the latest iOS version available. If you already have the latest version, please restart your phone.

    In case you still encounter issues after following these steps, please contact us from the support page for further assistance. You can do that here: https://fizz.ca/en/support

    Have a good one!
    -Vlad, Community moderator

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 586 ✭✭

    I’m using an iPhone 15 Pro on Fizz and I’m not getting any 5G signal at all. Does anyone know why this might happen or how to properly enable/configure 5G on iPhones with Fizz?

    You cannot. Fizz is an LTE/3G-only network at this time. And 3G will die sooner or later.

  • G225 code IRSGE
    G225 code IRSGE Posts: 8,294 ✭✭

    Hi no 5G with Fizz. Only 4G LTE.

This discussion has been closed.

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