Refferal bonuses are missing after the site update

@Andrei_ref_R7VK1 said:
My previous discussion was closed without a proper resolution

You can try a refresh of the page. It worked for me

Fizz website is in maintenance atm maybe it will be fixed there

I don't have any problem loading the pages

@Andrei_ref_R7VK1 said:

@Fizz_Code_FRERG said:

@Andrei_ref_R7VK1 said:
Other users reported the same behavior

https://forum.fizz.ca/fr/discussion/2665597/toutes-mes-primes-de-25-sont-disparu

So don't close this as there is an issue currently on your site after today's maintenance.

I’m the creator of this post and still have the problem, they have change the look (for a better style), but there a bug with the loading of the pages. The bug affect everyone, but I believe you have more chance to trigger the bug when you have more referral. If you refresh the page 5-10 times the referral will appear. It seem to be an async problem with the paging.

I have several plans in my account and there's no filter per plan. When I apply the existing filters nothing shows even after refreshing the page.

I only have one plan, its buggy but after some refresh I can see the referral. Maybe there extra bug with more plans. I hope the support can open a ticket for the dev, because the new style add new bugs.

@Fizz_Code_FRERG said:

@GyslainH said:
Mintenamce is over and the issue seems fixed !

Problem still there, but you said you have no referral, how can you say the ussue is fixed?

Because my referrals from before I left fizz 3 years ago have all appeared back!

@Whizz said:
Hello @Andrei_ref_R7VK1 ,

We verified your account again and the bonuses are available on our side.

Please try to open the Fizz website with a new device if possible and check that you use an Incognito browsing mode ( the same goes to everyone in this thread ).

If the issue persists, I suggest reaching our customer service on chat to everyone that has issues : https://fizz.ca/en/support

( As a heads- up Cloudflare appears to be not working, so the website and everything you might try to do now will not work - I suggest doing these steps after Cloudflare and everything else is back online )

Have a good one,
Raul, Community Moderator

There a real problem with Fizz new referral page that was updated yesterday, the referral are not always loaded (the account is ok, its a display issue with the new page updated in production yesterday). Please open a ticket for the dev, we are many to have this problem since yesterday update (new page look for referral with filtering)

@THORGAL CODE WT31T said:

@Fizz_Code_FRERG said:

@Whizz said:
Hello @Andrei_ref_R7VK1 ,

We verified your account again and the bonuses are available on our side.

Please try to open the Fizz website with a new device if possible and check that you use an Incognito browsing mode ( the same goes to everyone in this thread ).

If the issue persists, I suggest reaching our customer service on chat to everyone that has issues : https://fizz.ca/en/support

( As a heads- up Cloudflare appears to be not working, so the website and everything you might try to do now will not work - I suggest doing these steps after Cloudflare and everything else is back online )

Have a good one,
Raul, Community Moderator

There a real problem with Fizz new referral page that was updated yesterday, the referral are not always loaded (the account is ok, its a display issue with the new page updated in production yesterday). Please open a ticket for the dev, we are many to have this problem since yesterday update (new page look for referral with filtering)

They opened a ticket yesterday after I spoke with Them

Ticket #372589

Thanks for the info, hope they can fix it