Is internet down, 17nov2025, NDG, Montreal?

Hi,
You can try to restart your modem by unplugging the power cord for a few seconds, if you didn't do this already.

In case you still connect to the network or if the issue returns, please contact technical support directly from the support page for further assistance. You can do that here: https://fizz.ca/en/support

You can find more information on this topic here: https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do