Is internet down, 17nov2025, NDG, Montreal?
Answers
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Contact support
https://fizz.ca/en/support0 -
Hi,
You can try to restart your modem by unplugging the power cord for a few seconds, if you didn't do this already.In case you still connect to the network or if the issue returns, please contact technical support directly from the support page for further assistance. You can do that here: https://fizz.ca/en/support
You can find more information on this topic here: https://fizz.ca/en/faq/my-internet-service-not-working-what-do-i-do
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Restart the modem and check Hydro-Québec for any outages.
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Seems to be a zone issue someone else was asking th same question
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Nothing special on downdetecror, maybe it is just you or your sector. Contact support https://fizz.ca/en/support
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Was having issues here as well
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@ssuR said:
Was having issues here as wellSorry to hear you ran into issues.
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Did you ask support at least ?
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I don't have issue in NDG.
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Hello Negrea ,
Sorry to hear about the issue.
While verifying your modem `s signals, I saw that they are not in good status so I invite you to check the cables and test the modem in another power outlet to see if the issue persists.
If it does , please reach our customer service on chat : https://fizz.ca/en/support as we might have to send a technician to your home.
Have a good one,
Raul, Community Moderator0
