Refferal bonuses are missing after the site update
Refferal bonuses are missing after the site update.
Best Answer
-
Hello Andrei_ref_R7VK1,
Thank you for letting us know about this situation.
I want to inform you that I investigated your account and the referral section appears to be displayed correctly. In case you are encountering issues with the website, please log into your Fizz account using an incognito/private window.
Also, if you are missing a specific referral, we will need a few more details to identify the invited person. Because of that, I recommend contacting us directly from the support page or you can send us a private message here.
We appreciate your understanding in this situation.
Have a good one!
-Vlad, Community Moderator0
Answers
-
Tried to chat with an agent but he refused to open a ticket and present himself.
1 -
@Whizz please escalate this ASAP as agents are not aware of the problem
1 -
Similar discussion on French forum
https://forum.fizz.ca/fr/discussion/2665597/toutes-mes-primes-de-25-sont-disparu1