How long will a de activated account stay on my account page?

Oxitora
Oxitora Posts: 20 ✭✭
in Your Fizz Account

How long will a de activated account stay on my account page?

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 7,046 ✭✭
    edited November 15

    @Oxitora said:
    How long will a de activated account stay on my account page?

    For a few years

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 520 ✭✭
    edited November 15

    Not sure about inactive plans. An account will remain for three years after there are no more active plans associated with it.

    https://fizz.ca/faq/unsubscribe, see section 1.

  • GyslainH
    GyslainH Posts: 684 ✭✭

    My dad internet still shows event though he unsubscribe about 3 years ago

  • Oxitora
    Oxitora Posts: 20 ✭✭

    For a few years???? So that means the number associated with the de-activated account would not be available for a few years?

  • Mike RZMAX
    Mike RZMAX Posts: 7,046 ✭✭
    edited November 15

    @Oxitora said:
    For a few years???? So that means the number associated with the de-activated account would not be available for a few years?

    The phone number is kept for 60 days. After this period, it becomes available.

    See point 2 of the following FAQ
    https://fizz.ca/en/faq/unsubscribe

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,124 ✭✭

    A deactivated Fizz account (plan) will remain visible on your account page for at least 60 days after deactivation. After this period, it is removed from your portal and you can no longer recover the associated phone number.

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