1st Month - Dinosaur Badge not earning
I'm into my third month now with my plan, but still haven't earned this badge yet.
Answers
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I have this problem too and seem to be very common, support can help unlock it https://fizz.ca/en/support
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@DLai said:
Is anyone else having an issue earning the first Dinosaur Badge "1st Month"?I'm into my third month now with my plan, but still haven't earned this badge yet.
Contact support to have it unlocked
https://fizz.ca/en/support0 -
@Whizz please escalate this
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Contact support
https://fizz.ca/en/support0 -
I see a lot of post and comments about this problem, I have it myself. Maybe Fizz should look at the code, I suspect the referral bonus causing the issue, my is 1.5 years and I don’t have the 6 month badge yet!
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Hello @DLai ,
I am sorry for the situation encountered.
A ticket has been escalated to the technical team to investigate further and fix it.
Once an answer is provided by them, you will be informed by email.
You can follow the progress too under My settings, My tickets too.
Please consult our FAQ too:https://fizz.ca/en/faq/whats-my-rewards-program
Thank you for your understanding.
Have a wonderful day,
Simona, Community Moderator
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