Can someone from Fizz please contact me?
I also can't open a new chat. How can I get someone to contact me?
Best Answer
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Hello Darski
Thank you for letting us know about this.
I want to inform you that there was a technical issue with our chat and it was not redirected to an agent. We are sorry for the uncomfortable situation.
The situation should be resolved now. Please send us a new message via chat and it will be redirected to an agent.
We appreciate your understanding in this situation.Have a good one!
-Vlad, Community Moderator1
Answers
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You can try them on WhatsApp as well
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@Darski said:
I have an open chat related to a text messaging issue I'm having. The chat was left open on Friday in case I continue to have issues, but no one is responding to my chat questions.
I also can't open a new chat. How can I get someone to contact me?Continue on the open discussion, they will answer you
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Hi send private message to @Whizz
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Unfortunately, I don't seem to have the option to send a private message. When I click on the envelope, there is no compose message option.0
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@Darski said:
I have an open chat related to a text messaging issue I'm having. The chat was left open on Friday in case I continue to have issues, but no one is responding to my chat questions.
I also can't open a new chat. How can I get someone to contact me?You should resend the message in chat and wait for someone from the support team to reply to you.
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