HD Calling & HD+

Shubh_Scooby
Shubh_Scooby Posts: 36 ✭✭
edited May 23 in My Mobile
Hey guys. So, if I will be calling from Fizz to Fizz or Freedom/Videotron, will then only I see HD calling symbol in my android phone?
And do we see HD+ calling as well or not?
Anyone here from Vancouver, using Fizz for a while - how's you experience so far, in terms of reception/speed?

Answers

  • junozero
    junozero Posts: 327 ✭✭

    Just give a free trial. You can get full refund as long as you unsubscribe in the first 15 days after activation and you don't use more than 50% of your mobile data.

    You can find more information on this topic here: https://fizz.ca/en/faq/unsubscribe

  • Shubh_Scooby
    Shubh_Scooby Posts: 36 ✭✭
    Hey. Thank you. I just subscribed to it today and so far my experience has been good because I tried doing some texting and calling and they're working fine in my place in Vancouver!

    I was curious many people are saying that they're getting 50 gigs for free. 10 x 5.
    So how can I claim it or do I have to wait for a few days or so to be eligible for that? It seems like an amazing thing for the customers
  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 222 ✭✭
    edited May 21

    The 50 extra gigs were added to existing customer's account last week. As a new customer, who only just subscribed, you may not be able to get them. You can always try https://fizz.ca/en/support but it would depend on their goodwill.

  • junozero
    junozero Posts: 327 ✭✭

    @Shubh_Scooby said:
    Hey. Thank you. I just subscribed to it today and so far my experience has been good because I tried doing some texting and calling and they're working fine in my place in Vancouver!

    I was curious many people are saying that they're getting 50 gigs for free. 10 x 5.
    So how can I claim it or do I have to wait for a few days or so to be eligible for that? It seems like an amazing thing for the customers

    Welcome to Fizz!

  • Shubh_Scooby
    Shubh_Scooby Posts: 36 ✭✭
    Thanks guys, I will talk to support
  • Whizz
    Whizz Posts: 25,214 admin

    Hello Shubh_Scooby  , 

    Depending on your phone model you should be able to see the marking if your phone supports VoLTE and if you have a VoLTE Sim card.

    Since I see that you have them in your account, everything should be just fine, so you should have no issues with the calls and their quality.

    If you do encounter any issues, I suggest checking with our team on chat for further investigations while also checking the following link beforehand : https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

This discussion has been closed.

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