Phone number transfer seemingly not progressing

What can I do? Did I make a mistake by providing Bell's account number instead of the IMEI?
Best Answer
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Hello PierreBergeron,
I’ve taken a moment to review your account, and I see that you’ve already contacted us privately regarding this matter.
I’m happy to confirm that the situation has since been resolved.
You should now be able to test your mobile line to ensure everything is working as expected.
Here is an FAQ about it https://fizz.ca/en/faq/how-test-my-fizz-line
If you have any other questions, feel free to reach us out to https://fizz.ca/en/support
Have a wonderful day.
-Mihai, Community Moderator0
Answers
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Hi, yes, retry with MEI aftrer 30 minutes:
More information here: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
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You should redo the procedure all over this time use the imei
And for sure remover to use a referral code0 -
@PierreBergeron said:
What can I do? Did I make a mistake by providing Bell's account number instead of the IMEI?
https://fizz.ca/en/faq/how-do-i-identify-my-account-number-transfer-my-number-fizz
According to the above link, Bell account numbers should be 9 digits. It never starts with a "0"; and do not use the 14-digit account number starting with ZZZ.
When you tried by entering your Bell account number, did you input a 9-digit account number?
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It finally fell thru. Thanks everyone0