Paying phone + plan (apparently its not included) with affirm
I reached out to customer support to understand why I need to pay an additional amount for activating my SIM. I was told it's $X per month. I purchased a phone and plan financed through Affirm, which totals around $51 per month. The iPhone 13 itself costs $19 per month, and the plan adds about $22, bringing the total to roughly $51 after taxes.
However, it seems that this total includes the phone plan as part of the Affirm loan balance, meaning I’m paying $51 per month for the phone and plan through Affirm. The phone plan is apparently not supposed to be part of the loan, as you can't finance a phone plan with Affirm. To make matters more complicated, you have to pay for your "real plan" upon activation.
So, in reality, I’m paying for both: the Affirm loan (for the phone + plan) and the actual phone plan, which totals around $70 per month.
This situation feels unnecessarily confusing and frustrating. At this point, I'm considering switching to Freedom after this experience.
However, it seems that this total includes the phone plan as part of the Affirm loan balance, meaning I’m paying $51 per month for the phone and plan through Affirm. The phone plan is apparently not supposed to be part of the loan, as you can't finance a phone plan with Affirm. To make matters more complicated, you have to pay for your "real plan" upon activation.
So, in reality, I’m paying for both: the Affirm loan (for the phone + plan) and the actual phone plan, which totals around $70 per month.
This situation feels unnecessarily confusing and frustrating. At this point, I'm considering switching to Freedom after this experience.
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Answers
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It makes no sense. It must be a mistake somewhere. You should contact the support team again.
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Call Affirm Customer: 888-484-4282
They should be able to help.
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You should contact customer service again to have the situation explained to you.
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Contact Fizz for explain ? Contact us | Fizz
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I think you should contact them because it makes no sense at all
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