Missing Referral Details on Overview
I'm sure this is just a bug on the website but has anyone else noticed their referral details on their account are missing? Usually it will show active and pending referral bonuses but mine currently shows "0". The website seems to be a bit buggy lately so I'm sure it's nothing, just wanted to throw it out there.
Answers
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Yes there is another post about this, other users have the same problem. For example
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I have sort of the same issue - nothing is shown ( not even 0 ). customer support are looking into it.
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same here. Shows zero
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Thanks for that, I looked quickly and didn't notice anything.
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Thank you, I didn't think it was just me
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Even for me too, display problem for the sponsorship codes received
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I have new refferal and all work great. Look 24 hours after receive or try with private mode with your browser.
Firefox here and no problem.
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I have 5 accounts and 4 of them are missing refferal. Fizz is looking into it. The one i talked to could not find any on my accounts and passed it along to someone higher up. The only differance between them is that the one that is still showing has a referal still pending and the ones that are gone dont have any pending.
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Hello TigerTheLion77 and everyone else included.
The situation is known and some of our clients are affected by this issue ( reportedly some clients don`t see their referral codes anymore ).
Our team is aware of the issue, but it might take a bit for the situation to be resolved.
Personally, I recommend checking with our customer service ( especially since a few of you have quite a few accounts ) if you want to know more details also.
Reach our customer service with the affected accounts ( specify the e-mail address associated with it ), and our team will create tickets for each case individually ).
This will help us , help you in return.
Thank you for your understanding.
Have a good one,
Raul, Community Moderator1
