Internet is down

lapp
lapp Posts: 2 ✭
edited January 8 in Internet
Internet went down about 20 minutes ago. I've reset the modem no luck. The downstairs light on the modem is blinking. I checked cable and power connections, all are fine.

Best Answer

  • Whizz
    Whizz Posts: 23,694 admin
    Answer ✓

    Hello lapp,
    I apologize for the situation regarding the home internet. 
    There is currently a scheduled intervention in place, and our technician are working diligently to resolve this as quick as possible.
    We apologize for any inconvenience this may be causing and appreciate your patience during this time.
    Please rest assured that we are doing everything we can to get your internet service back up and running swiftly. 
    If the situation is not resolved in the next few hours you can always reach us out at https://fizz.ca/en/support for further updates. 
    Have a good day.
    -Mihai, Community Moderator 

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