activation pending

CBlastorah
CBlastorah Posts: 2 ✭
edited December 23 in My Mobile
My account shows activation pending. I haven't received a text from my current provider, Telus. Is that why?

Best Answer

  • Whizz
    Whizz Posts: 23,479 admin
    Answer ✓

    Hello CBlastorah 

    Following my verification, your port in order has been successfully confirmed and completed on 20/12 at12:54 PM. The plan is also showing up as active, so if you still have issues regarding your services, feel free to contact us directly and we will gladly assist you further: https://fizz.ca/en/support

    Have a lovely rest of the night!

    -Ingrid, Community Moderator 

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 9,031 ✭✭

    Hi @CBlastorah

    Are you sure to enter the right information?

    But you need to follow up with the support

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

This discussion has been closed.

Categories