Does a new phone have to be used with a Fizz account?
Best Answer
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Hello!
By 'different account', you're referring to a non-Fizz account, right?
They're just phones. Buying a phone from Fizz is like buying it from a store. Just make sure it works with your other provider and then put in whatever sim card you want :)
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Answers
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Hi, it's probably for the points bonus or for the discount per month if the phone is eligible. The phone can work with any SIM car. It is not crossed out either.
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Maybe it's because your 3 lines are on the same account/same residential address?
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Hi @GYMYN
You can buy a phone with Fizz and used with a different provider too.
However, if there is a Fizz discount associated with it, you should refund prorata the discount if you close the plan associated with it.
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You can use the phone with whatever account you want, even a non-Fizz one. However, if the phone was discounted, you could loose the discount if you cancel your plan before 24 months. Check the terms.
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> @yeerk561 said:
> Hello!
>
> By 'different account', you're referring to a non-Fizz account, right?
>
> They're just phones. Buying a phone from Fizz is like buying it from a store. Just make sure it works with your other provider and then put in whatever sim card you want
Will that still get me the discount associated with the account I name at the time of purchase, even if the new phone isn't ultimately used with that account?0 -
The discount will be on the account where it was purchased, not on the phone.
@Whizz it's correct ?
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Hello @GYMYN
Our phones come unlocked so they can be used with any type of Sim, you don't have to use the phone for a specific account, however the discount will be indeed tied to the account and your Fizz plan.
Here are more details regarding our phones https://fizz.ca/en/faq/why-buy-phone-fizz
Feel free to contact us directly for further details https://fizz.ca/en/support
Have a great day!
-Ingrid, Community Moderator
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