is there a forum for mobile plans and issues?
Answers
-
you need to associate to your account
Check this guide
How do I update my payment method or credit card information?You should contact the support,
Contact usand click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.1 -
Hello Laverne ,
Sorry to hear about the issue.
I verified your account and it appears that there was a slight issue from the bank but you managed to eventually add the card and also made the payment.
More details can be found here also in the meantime : https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Thank you for your understanding.
Have a good one,
Raul, Community Moderator0
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