How do I return my Wi-Fi modem during Canada Post national strike?

MHERMA3
MHERMA3 Posts: 2 ✭
edited December 2024 in Internet
How do I return my Wi-Fi modem during Canada Post national strike?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 11,866 ✭✭
    edited December 2024

    usually fizz will allow a delay but you need to validate with the support here we are users

    You should contact the support,   https://fizz.ca/en/support

    , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • Step_WYQMY
    Step_WYQMY Posts: 2,484 ✭✭

    Hi @MHERMA3 , if i were you, would message directly to @Whizz to get a solution, i alaways get quick resolution with Whizz!

  • Mark123_2024
    Mark123_2024 Posts: 6,694 ✭✭
    https://forum.fizz.ca/en/discussion/2656940/how-do-i-return-my-wi-fi-modem-during-canada-post-national-strike

    You can return it with Planète Courrier.

  • Whizz
    Whizz Posts: 24,941 admin

    Hello MHERMA3 
    Canada Post announced on Friday, November 15, a national strike by a significant number of their employees, which will cause service delays.
    Please note that you can still go to a Canada Post counter in pharmacies in Quebec to return your modem or phone. This return will be accepted and will be processed as a priority as soon as the service resumes.
    However, there will be additional delays to receive your package to our warehouse.
    We apologize for any inconvenience this may cause, this situation is beyond our control, and we will do everything possible to process your return request as quickly as possible.
    Thank you for your understanding.
    Have a good day.
    -Mihai, Community Moderator 

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