Activation Pending 2 Days Later

FancifulBeat
FancifulBeat Posts: 1,310 ✭✭
edited December 2024 in Your Fizz Account
Initially I was told it would take up to 2 hours to switch my number over. Then was told 24 hours. My fizz account still says activation pending. According to my phone, I AM already connected. The network is configured properly. I can make calls. But I can't receive them. I've gone through the troubleshooting here: https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone and ruled all of that out. So I am at a loss as to how to proceed further. Besides wait more to be fully activated. :/

Anyway, if anyone can help me out, I'd be very grateful.

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Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,061 ✭✭

    Not sure what is happening but these days there are a lot of issues related to porting or activation of the new plans.

    @Whizz please take a look as this can potentially turn off the new customers.

  • Whizz
    Whizz Posts: 26,470 admin

    Hello FancifulBeat 

    Following my verification, the transfer has been completed on 05/12 at 4:15pm. It got delayed due to a technical issue. If you have other questions feel free to contact us directly and we will gladly assist you further https://fizz.ca/en/support

    Thanks for your kind understanding and patience!

    Have a great night.

    -Ingrid, Community Moderator 

  • FancifulBeat
    FancifulBeat Posts: 1,310 ✭✭
    It's all good now. Seem to be connected fully. Guess I just needed to complain. :P
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