My account has been suspended due to lack of activity
Best Answer
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Hello @JimXXX
Following my verification, your account is active, so please try to log in using this email and the password that you chose; if you have issues accessing it, try to reset the password.⚡️
Regarding the Sim card, you have the option to order a new one online by accessing My plans → Add a mobile plan, then follow the on-screen instructions, or you can get one from one of our partner stores:
https://fizz.ca/en/participating-stores/sim-card
Here are also more details regarding ordering a Sim :
https://fizz.ca/en/faq/how-do-i-order-sim-card
Feel free to contact us directly if you have other questions!😀
Have a lovely day!✨
-Ingrid, Community Moderator
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Answers
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You need to contact the support team.
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Hi @JimXXX
What account are you talking about? The account is not blocked if you confirm the email
You should give us a bit more information
If you are talking about a plan, you need to buy a new SIM and ask to swap the plan to your account
You can always contact the support, , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.
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open a new account and use a referral code
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I think only support team can reactivate your account
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