New! You can now pause your Internet plan.
Leaving for an extra-long vacation or planning to be away from home for a while? Well, you can now put your Internet plan on pause.
How this works:
- Your plan can be put on pause for up to 6 months.
- Putting your Internet plan on pause is done directly in your Fizz account > My plans > Manage plan > Pause my plan.
- Your plan will be automatically reactivated on the date you had requested, and its price will be the same as when it was put on pause.
- If you change your mind, you can change your reactivation date anytime or even reactivate your plan yourself instantly directly in your account.
- The price of a pause, no matter how long, is $10 (plus applicable taxes).
Learn all the details for the new plan pause function in the FAQ.
Comments
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Good news. Thank you fizz for this option.
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Good to know! Thanks Fizz☺️
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So great to have this feature!
I believe this is very needed one, thank you Fizz!
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That's an awesome feature thank you!
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Thanks Fizz!
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Will we see this feature come to mobile too?
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This option is great !
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Very cool :)
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I though it was already done for mobile I guess not haha Would be nice!
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Great news, I don't have an internet plan with Fizz yet (not because I prefer another company, my building includes free internet access) but this would definitely be one thing that makes it more likely I'd stick with Fizz if I do. Being able to do this with phone plans would be great too.
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It would be great to have this option for mobile plans !
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Wow! That feature is brillant. Perfect when I will go in Europe for 2 months
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this is a great feature.
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Yes it would be great!
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This is a good way of doing things, thank you FIZZ ⚡️planning soon to come with you guys for Internet!
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Yes its realy nice! I would love to have this feature for mobile too!
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Yeah pretty sick like feature, for mobile I guess you can pay the minimum if not using for awhile like opting everything out and simply keep the line on your provincial area which is something like $12 I believe
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Yes that a good option! But I think with the pause you could keep the good price you got with you mobile plan!
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Yeah that's the main goal to keep your precious plan in the long run, or forever even
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Yes exactly, it would be nice if it was avaible for mobile plan! Maybe later who know!
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Good feature
how about mobile service ?
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Yes it would be nice to have it for mobile services.
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Great! Regarding the price of Pause, is the $10 fee a one-time payment or a monthly subscription?
Thanks,
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It is a one time payment.
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Great idea!
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The pause system is broken.
I initially paused the plan on October 27th, up to December 31st, because the calendar was broken and wouldn't let me go past that date.
Around the middle of December I went back and extended the pause to may (exact date unknown), since that's around when when I'll need it again, and basically the limit of 6 months continuous.
Today I was charged for a "refill" and email support is treating me like an idiot refusing to acknowledge anything.
Great service, Great company, and don't forget, support saying "Thank you for your understanding" is HR speak for "you're not very smart" (not sure if i***t is banned here)0
