While in the USA... options for voice mail and text only with no minutes?

grrlguide
grrlguide Posts: 8 ✭✭
edited October 21 in My Mobile

I will be in the USA for the next couple of months. I have a USA phone and only need to know if I have voice mail or a text message coming in on my FIZZ number. Is there an option that will enable me to change my plan to only have VM and texts? I don't need data or phone minutes during that time.

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  • elena code xzi4t
    elena code xzi4t Posts: 9,011 ✭✭
    edited October 18

    Hi @grrlguide

    The incoming text messages are always free

    Yes you can have only a VM however, in order to be able to use it you need minutes, you need to pay for the incoming calls also if they go to the VM. You can pay as you go or buy an addon to do it.

    You can modify your plan, however, you cannot be changed in the freezing period which is 4.5 days before the next billing cycle and the modification will be available the next billing cycle.

  • grrlguide
    grrlguide Posts: 8 ✭✭

    Thanks. But I can access my Fizz voice mail from my USA phone by dialing the 514-xxx-xxxx number, so I don't need minute on Fizz. Does that sound workable?

  • elena code xzi4t
    elena code xzi4t Posts: 9,011 ✭✭
    edited October 18
    https://forum.fizz.ca/en/discussion/comment/6925232#Comment_6925232

    In order to be able to receive the call and be forwarded to the voicemail you need minutes

    From the guide

    https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail

    Good to know: To use your voicemail, your plan must include minutes. If not, you won’t be able to use it or access it, whether from your mobile phone or any other phone. 

  • grrlguide
    grrlguide Posts: 8 ✭✭

    So if I purchased add-ons for text and minutes, and retained only an Ontario plan that was Voice Mail ONLY, would I be able to receive FIZZ texts in the USA and also be able to call into my phone for voice mail from my USA phone?

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