Are wifi calls possible now that we have VoLTE ?
Hi everyone,
I understand that VoLTE and wifi-calls do not rely on the same network but I was hoping that the recent VoLTE migration might have unlocked the wifi-calling feature. Did anyone have any success in making wifi calls after the VoLTE migration?
Thanks,
N
Best Answers
Answers
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Ok, thanks for the quick feedback!
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Thank you for asking
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It seems that the VoLTE is not over yet
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In a constant evolution. Keep up the hopes.
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I, still do not have VoLTE, though I am new customer, compatible phone(galaxy A53), updated June 2023, new sim card...
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If you joined Fizz after March 16, 2022 you are already on VoLTE. You can test it by turning off your Wi-Fi and making a call. If it remains 4G or LTE you are good, if it shows 3G or H+ then there's an issue.
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I joined July 2022, and calls drop to UMTS frm LTE.
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Can you check if you have VoLTE activated in the phone settings? If it's already activated, then there is an issue, you can contact customer support to check.
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if you upgrade your sim to Volte on june2023 most probably your plan is not migrated to VoLTE yet
yiu have two options wait the email or contact the support and ask to migrate
the customer service can force the process
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In the previous post it was mentioned that he/she joined Fizz in July 2022, so theoretically his/her account should be already on VoLTE but who knows 🤷🏻.
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@Abdell wrote
I, still do not have VoLTE, though I am new customer, compatible phone(galaxy A53), updated June 2023, new sim card
Since @Abdell joined Fizz on July 2022, what does means "New sim card" and the card was updated?
Moreover, he joined with a new a VoLTE SIM or a SIM given from someone or an old SIM. Never mention, on my knowledge, that the SIM was a VoLTE one
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There are some missing details here.
I, still do not have VoLTE, though I am new customer, compatible phone(galaxy A53), updated June 2023, new sim card...
I joined July 2022, and calls drop to UMTS frm LTE.
@Abdell can you please provide more information? Are you a new customer or you joined in July 2022? Did you update your plan in June 2023 or your phone has the latest upgrades?
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Without having all the info it's hard to understand why he doesn't have VoLTE yet...
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Thank you for follow up. I joined Fizz on July 2022. I have a sim card with lightning logo. I have a Samsung Galaxy A53. The phone has latest software update of June 2023. Still, during a call the phone drops to UTMS from LTE. Also, in setting, I can see IMS registration status : Not registered (during, and after a call)
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In this case you need to contact customer support to check.
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That shouldn't happen... you should contact customer service
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Thank you Guys
I, finally, got an email from Fizz that migration will be done within next 48 hrs. It is done without calling Fizz.
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Good for you Abdell!!!
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On a constant improvement, major changes are on the way!
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Great news!
But from the other side this is strange as if you joined Fizz in July 2022 you should be already on VoLTE 🤔.
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Yeah that's true! It's weird...
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Intriguing... It is!
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The second wifi calling is available I'm switching back to fizz, I don't like Koodo..
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What do you mean?
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What don't you like about Koodo?
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No, Still no wifi calling. I am strongly considering porting out because of it.1
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Not yet but I think it’s on his way
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But you can use app like textnow or whatsapp
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Unfortunately no, but coverage is good tho... you can also use several app o call through wifi
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Please enable wifi calling on Fizz network!!
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Fizz don't support Wifi calling.
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Agree with you on this one 👌
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