iOS 18 iMessage Activation fails

Simon P. 135
Simon P. 135 Posts: 13 ✭✭
edited September 21 in My Mobile

I upgraded to iOS 18 and can no longer activate iMessage for my phone number. People who use to contact me via iMessage are now sending texts.

When will this be solved?

Fizz.png



Answers

  • Simon P. 135
    Simon P. 135 Posts: 13 ✭✭

    "An error occured during activation. Try again."

  • elena code xzi4t
    elena code xzi4t Posts: 8,347 ✭✭
    edited September 18

    Hi @Simon P. 135

    Did you try to disable and re-enable iMessage, do this using a wifi connection

    Aslo restart your phone can be a solution

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • wenhan
    wenhan Posts: 1,124 ✭✭

    you probably need to contact apple as imessage is from them

  • jvh_NVPF2
    jvh_NVPF2 Posts: 864 ✭✭

    Try to go here and see if you have any luck: Settings > Apps > Messages > RCS Messaging.

    Restarting your phone, reinserting SIM, etc. may help too.

    If all else fails you will have to contact support and they should be able resolve the issue.

  • BradDoell
    BradDoell Posts: 175 ✭✭

    Updated September 16, 2024

    https://support.apple.com/en-us/118433

  • Whizz
    Whizz Posts: 22,961 admin

    Hello @Simon P. 135 ,
    We are sorry to hear about the situation encountered with your iMessages.

    In case the situation is persisting and the services are still impacted, even after following the advices received from the other users, you can reach our Live Customer services and the agents will assist you.
    To do that, you can access this link:

    https://fizz.ca/en/support
    Have a great day.
    -Lavinia, Community Moderator

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