There is no signal on my new fizz card
                
                    Chita                
                
                    Posts: 2 ✭                
            
                        
            
                    Dear Sir/Madam,
I purchased a new fizz card around 3 weeks ago, activated online , chose a number and managed a plan. However, there is no signal on my cell phone. I tried other cards from other companies, there are signals. So could you help me solve this problem. Thx very much.
                I purchased a new fizz card around 3 weeks ago, activated online , chose a number and managed a plan. However, there is no signal on my cell phone. I tried other cards from other companies, there are signals. So could you help me solve this problem. Thx very much.
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            Best Answer
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Hi, Do you see fizz on your phone in the top and bar number for signals?
Please contact the support here:
Contact us | Fizz or send private message to @Whizz
to verify your account.
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Answers
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Did you try Fizz SIM on a different phone?
Please also make sure your phone is compatible with Fizz:
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I believe it is not active yet. You should contact the support team. We are users as you in here.
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This discussion has been closed.