WHERE IS MY SIM CARD ??
Best Answer
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Hi @d00dy ,
Can you please check on your exterior door?
Sometimes the delivery man sticks the envelope on this door if he cannot join the person.
If not and if the delivery of your SIM card is flagged as delivered but you haven’t received it,
The guide: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
To contact the support, , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.0
Answers
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The link you posted for "The Guide" does not exist.
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It's only been 2 business days since you ordered it, just wait.
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“You should plan between 2 to 5 working days for the delivery of a SIM card. Deliveries are made from Monday to Friday between 8:00 am and 5:00 pm. If the delivery time includes a holiday, it will take an extra day for delivery.”
Source:
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if you are in ontario, it's delivered by canada post so…
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Hello @d00dy
Our Sim deliveries aim to take between 2-5 working days between 8am and 5pm. Tomorrow 7th August would be the 5th day, so please allow it a bit more time and if the Sim still doesn't get delivered, contact us directly and we will gladly assist you further :
Here are more details regarding our deliveries
Thanks for your kind understanding and patience.⚡️
Have a great day ahead,
-Ingrid, Community Moderator
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