Lost internet
I have unplugged power router twice and still no connection
Assistance kindly requested
Thx
Simon
Best Answer
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It can be a problem in your sector
Can you try to unplug the modem for 5 minutes
After connect, wait 3-5 mins and let us know the led status
You can always contact the support,
Contact us, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.0
Answers
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Hello Simon D. 83681,
Thank you for reaching out.
After verifying your signals, it seems like there is no maintenance declared in your area at the moment. The signals were also right, there were only some isolated ones that indicated the connection was lost.
It seems like everything is alright now, so please observe the connection for a while, and if you notice any other issues, feel free to contact our customer service representatives here.
Have a good one!
-Sergiu, Community Moderator0
