No new numbers available
I have 2 phones with FIZZ, trying to now activate a 3rd, have the SIM but keep getting a message saying there are "no new numbers", is this possible? Tried yesterday afternoon and now this morning…
Answers
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I read about another users reporting the same problem, probably in your region they don't have any number to assign at this point in time.
As users, I really don't know when they will add new numbers, you can try to contact the support, try again later and/or open a ticket
You can always contact the support,
Contact us, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.To open a ticket go to your account → My preferences → Contact form
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@Whizz please escalate this ASAP.
1 -
Hello Todd C. #13063
I am sorry to hear about this situation.
After making the necessary verifications into my tools I was able to see that a ticket was created for this matter and the situation was fixed.
A new plan was activated successfully on July 12th.
You can test your services by using the details from here: https://fizz.ca/en/faq/how-test-my-fizz-line
Thank you for understanding.
Have a great day.
-Lavinia, Community Moderator0
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