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    • I cannot see my account

    Posts: 2 ✭✭
    edited July 2024 in Your Fizz Account
    I cannot see my account even if I signed in, just blank page. I tried all possible solutions that posted before: -clear caches, use private mode, change browser, etc. I tried to use agent channel to raise my problem, however, this part is not working as well.

    What can I do?

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    • Supreme Geek 5/5152🔥 Posts: 11,687 ✭✭

      Hi @Tire34

      At night Fizz is going in maintenance mode, probably is this your problem can you try again?

      Try to contact again if it doesn't work

      Site faviconI’m unable to log into my Fizz account. What do I do?

    • Supreme Geek 5/581🔥 Posts: 1,830 ✭✭

      for me sometimes when I initially signin, it shows a bit of a blank page but after a bit of wait it loads. Try again another time and check if you have adblocker or javascript blocking etc.

    • Supreme Geek 5/5152🔥 Posts: 24,735 admin

      Hello Tire34  ,

      Sorry to hear that you are having issues.

      Please make sure that you are logged to the correct account first , and if you have issues reaching our customer support : https://fizz.ca/en/support try to send us a message in private so we can help further and possibly escalate a ticket to address the issue.

      Be sure that you are not using a pop-up blocker.

      Thank you for your understanding.
      Have a good one,
      -Raul, Community Moderator

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