No "Add a TV plan" option under My plans
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You need to go in your account → My Plans
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unfortunately I am in Rockland Ontario and the add a TV plan is missing as well. Whizz sent message to have this escalated. Hope it can get resolved soon.
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Do you have fizz internet?
I believe that at this moment only Quebec member can have it
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Hello kwenchana
Following my verification, a ticket to our technical team has already been opened with the highest priority in order to investigate this issue further. You can view it and track its progress from your Fizz account -> My settings -> My tickets.
Once we have a response, we will update you via email.
Thanks for your kind understanding and patience!
Have a lovely day,
-Ingrid, Community Moderator
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Yes I do. Only parts of eastern Ontario can get Fizz as Videotron has jurisdiction over Rogers.
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Probably this is the problem
Fizz is currently in a BETA test period for its TV service in Quebec. As a result of this BETA test period, some of the TV services may be affected and/or limited.
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