temporary away from canada

Ajan · June 6

can I pay $8 to keep my cell number？how long can it go？will i lost my number？how about my previous upgrades？when i get back to Canada and recover a plan, will the upgrades still in my account？

elena code xzi4t · June 6

Hi @Ajan

The only way to keep a plan with a number is to reduce the monthly at minimum.

I would suggest to do so, and also FIzz will guarantee the number if you close the account for no more than 60 days https://fizz.ca/en/faq/unsubscribe, therefore, you can unsubscribe, reactivate after 50 days and unsubscribe and so on

Doomdrou · June 6

However, your phone must be active and physically present (turned on) in the subscription zone at least once per 3 months. I don’t know if the rules have changed, but this is how it was last year…

elena code xzi4t · June 6

https://forum.fizz.ca/en/discussion/comment/6848662#Comment_6848662

No, they never had this rules

Doomdrou · June 7

https://forum.fizz.ca/en/discussion/comment/6848696#Comment_6848696

They did have this rule. Maybe they did not enforce it, but it was a rule. You couldn’t be more than 3 months outside the subscription zone…

Ajan · June 9

the minimum payment for ontario is $8 per month, i wont close my account, i will pay $8/mon to keep my account, does it mean i can keep my number as long as i can until i get back to toronto and change my plan then？

temporary away from canada

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