temporary away from canada

Ajan

can I pay $8 to keep my cell number？how long can it go？will i lost my number？how about my previous upgrades？when i get back to Canada and recover a plan, will the upgrades still in my account？

elena code xzi4t

Hi @Ajan

The only way to keep a plan with a number is to reduce the monthly at minimum.

I would suggest to do so, and also FIzz will guarantee the number if you close the account for no more than 60 days https://fizz.ca/en/faq/unsubscribe, therefore, you can unsubscribe, reactivate after 50 days and unsubscribe and so on

Doomdrou

However, your phone must be active and physically present (turned on) in the subscription zone at least once per 3 months. I don’t know if the rules have changed, but this is how it was last year…

elena code xzi4t

https://forum.fizz.ca/en/discussion/comment/6848662#Comment_6848662

No, they never had this rules

Doomdrou

https://forum.fizz.ca/en/discussion/comment/6848696#Comment_6848696

They did have this rule. Maybe they did not enforce it, but it was a rule. You couldn’t be more than 3 months outside the subscription zone…

Ajan

the minimum payment for ontario is $8 per month, i wont close my account, i will pay $8/mon to keep my account, does it mean i can keep my number as long as i can until i get back to toronto and change my plan then？