can not send picture messages

Ajan · June 6

hi, does fizz unlimited msg include picture messages？why i can not send picture messages？

elena code xzi4t · June 6

If the problem is with the phone, check if you have data in your plan, if this is not the case, activate the bonus and the perks.

After check the configuration of the APN https://fizz.ca/en/faq/what-are-fizz-network-settings-apn if you have an android phone, otherwise, in an iPhone update the carrier network settings

elena code xzi4t · June 6

Hi @Ajan

You a new, for a week or two you have limited options, and your message will be delayed

You will not able to send images and your message are going to moderation

Sorry

Andrei_ref_R7VK1 · June 6

You are on "probation period"

Whizz · June 6

Hello @Ajan ,

Please let us know if you are referring to text messages in your plan, and respectively MMS for the texts with pictures, just so the other members can provide you with accurate info.

Have a good one!
-Sergiu, Community Moderator

elena code xzi4t · June 6

https://forum.fizz.ca/en/discussion/comment/6848510#Comment_6848510

It seems to be an APN problem, sorry I didn't read correctly the questions

Andrei_ref_R7VK1 · June 6

Ahhh, if you are talking about MMS, then as @elena code xzi4t said, check APN, SMSC, etc.

can not send picture messages

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