Referral Credits - Account Wide or Specific to One Phone Number?

DwayneM Posts: 6 ✭✭

June 5 edited June 9 in My Mobile

If I have two lines in my Fizz Moble account, and I transfer one of the lines to another carrier, do I lose all of the balance of my Referral Credits, or do I keep them as long as I have (at least) one line with Fizz Mobile?

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Best Answer

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  elena code xzi4t Posts: 9,095 ✭✭

  June 5 edited June 5 Answer ✓

  Hi @DwayneM

  You lose them if the credit is associated with that line

  The referral credit is associated with a specific plan, the worst part, if the credit is still in pending, also the other person will lose it.

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Answers

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  BeakBird Posts: 3,654 ✭✭

  June 5

  https://forum.fizz.ca/en/discussion/comment/6847934#Comment_6847934

  That doesn't seem to be very fair. Thay should let the customer choose where to apply the credits.

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  elena code xzi4t Posts: 9,095 ✭✭

  June 5 edited June 5

  https://forum.fizz.ca/en/discussion/comment/6847940#Comment_6847940

  You can choose where the credit will be associated, but you cannot once you receive a referral

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