i want to activate my sim
i want to activate my sim
Answers
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Hi @jacky
Here the guide
You have 2 options
- port your number from another mobile provider from the subscription area , the plan with the previous provider must be active
- or get a new number
Moreover, do you know that if you are using a referral code at the subscription, you get 25$ credit at your second payment? You can pick mine is in my name after code or pick one from here
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Follow the instructions from the Fizz site. It is very easy:
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I recommend to follow this link and go forward to activate: fizz.ca/activate
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Just go to the main fizz website. Log onto your account and go your profile and just follow the instructions to activate your sim.
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Hello jacky
From what I can see in my tools, you are trying to replace the SIM card for the current plan you are having.This process can be done by our customer service agents therefore I kindly suggest you to reach them again in the Live Chat using this link: https://fizz.ca/en/support
Please make sure that you will provide the correct activation code from the SIM card, as the one offered appears to be assigned to a different member.
You can also take a photo of it and send it into the Chat in order for the agents to assist you properly.
Thank you for understanding.
Have a great day.
-Lavinia, Community Moderator
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