What is your opinion of the Fizz mobile?
Hi, I am wondering what the opinion of Fizz mobile is?
Hi, I am wondering what the opinion of Fizz mobile is?
As long as you are comfortable with a customer service done by chat (nobody to actually talk to), it's great. Been with them for 3 years, I'm satisfied with what I got.
If you decide to switch to Fizz, now is the right time, they have great prices on different plans at the moment. You can easily readjust your plan as you go.
I have been a member for 5 years, since the beginning. The first few months was rough because texts often didn't arrive and things were unstable. But I was paying like $7 per month as beta price so it was worth it. After year 1 everything on mobile was reliable and I love my plan. I have had the same plan ever since. Home wi-fi was stable and reliable since day 1. I bought my Pixel 7 Pro on a huge sale ($740 off) in December 2022.
Throughout the 5 years I made it high in the levels (almost level 9) and got lots of savings thanks to the referral credits.
The website often has bugs and chat can be annoying, but the positives have vastly outweighed those tiny negatives for me. Chat has always made a ticket my for the problem i bring to them though.
Now I am eagerly awaiting the final 5th anniversary surprise. if it's not mobile plan related, I will probably change to the 40gb/$40 plan :)
I've been with Fizz for a year and a half now. I've heard a lot of complaints about the service not being as good because it's cheaper than other providers, but honestly? I was with Fido for almost 15 years before this, paying almost triple what I pay now, and Fido's customer service was absolutely awful anyway. I frankly prefer the online chat to having to call and then wait for an hour on the phone for someone to pick up. I don't think it's for everyone, there's certainly more micromanaging involved if you want to optimize your plans and your cost (you have to check every 2 or 3 months to see if a better plan is available, they change quite often) but I've found it to be absolutely worth it.
One thing I can say is that switching providers has now become so incredibly easy and straightforward, compared to a decade ago. I"d just switch and try Fizz out and see if you like it. There are good chances your old provider will send you an offer better than anything they've ever given you to try to lure you back, if by then you decide you're unsatisfied with Fizz just go back and you'll be a winner anyway! You get to keep your number through the whole process anyway, and the hassle is honestly minimal.
Good luck regardless of what you decide!
I have been with Fizz for 5 years and I am quite happy.
In my opinion, these are the positive sides:
The downsides are:
If you can live with the downsides, the price is normally quite competitive.
the website is indeed glitchy. But like others said the savings outweighs the inconvenience. Home internet has been stable so far but I guess that depends on the service area. Also I’m using my own router so that might helps a little bit.
I am debating ordering a SIM card and switching providers
Hi @Easygolucky
Used from more than 2 years in Canada and USA for me it is ok, and this is the reason why I am still around
Hello Easygolucky,
Great for me and great price! (mobile and internet!)
Thank you so much! I appreciate the honesty and info :)
Good to know it is reliable
I'm pretty happy with it!
So far so good for me.
Thank you for sharing! Do you prefer it from who you were with previous?
Good Good Good Fizz !!!
Hello techtonik25,
Me, for 2 years. (Internet and mobile) Great for me too!
Thank you for letting me know
WOW ok, I have problems with mine and I am with a big company
Thank you for letting me know that is encouraging since all has been great for 2 years
Plus I have not had an issue with my WIFI yet
Thank you so much for sharing your detailed experience, I really appreciate it
Thank you for your detailed and elaborative experience
Thank you for sharing your experience
I think they need more technical improvements in their app and website. But I guess it is a side effect of having lower price
Thank you for your pros and cons
Ahhh ok that sucks but thank you for sharing
Yes i agree!
Thank you for sharing :)
Ah ok, I am not using my own router
a lot of people experience better wifi connections with their own routers especially with reputable brands and models.
been with fizz for 1.5 years.
So far so good.
Thank you for sharing :)
Yah that makes sense:/
Very good impression for me! I’m here for 4 years now
Very satisfied
Fantastic. Been using them for over 5 years and would not go back to anyone else. They never raise your plan like the rest of them. Self serve for support is not a bad thing
Oh 5 years! Congratulations
Did you got your 5 year badge ? I completely agree with you btw
Congrats for your milestone!
That's actually very convenient! Good for you!
My opinion? Good prices, not the best service obviously, but good enough that I'm happy with it.
I am happy with Fizz so far both phone and internet plan. Almost 5 years. For me, Fizz is good enough, I have saved a lot of money 😀
Wouldn't you be on Fizz ext all the time if you're living there. Wouldn't that be an issue because of that 3 month thing?