Internet connection freezes every few minutes
Best Answer
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Hi @jiji1776
If you already try the factory reset, the only solution is as the support to monitor the modem.
You can always contact the support,
, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.0
Answers
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Probably a good idea to contact customer support.0
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Hello jiji1776 ,
Sorry to hear about the issue.
I verified your account and it appears that a service call has been set to your address on the 9th of May as we apologize for the inconvenience.
Rest assured the situation will be remedied and here you can find details on how to prepare for the visit : https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
Thank you elena code xzi4t for the advice also that you gave, as I gave you the best answer in this case.
Have a good one,
-Raul, Community Moderator0
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