Data gifting error

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fizzlesizzle
fizzlesizzle Posts: 3 ✭
edited April 25 in Data Gifting
Hi there,
I want to gift data, but keep receiving this message:
"ABC did not receive your data.
There’s been an error. Your data couldn’t be sent to ABC, and was therefore returned to your plan. Please try again."
The chatbot is of no use.
Help please! Thank you!

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  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,466 ✭✭
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    I already answered your other question which is basically the same

  • Whizz
    Whizz Posts: 19,385 admin
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    Hello @fizzlesizzle

    Following my verification, you already contacted our customer support regarding this issue and a ticket to our technical team was opened in order to be investigated further. 😊

    Your patience and understanding are highly appreciated!💚

    I'll leave this FAQ to you regarding data gifting https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

    Have a great day ahead!🌺

    -Ingrid, Community Moderator

This discussion has been closed.

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