Dating apps blocked when on data?

amnesiac
amnesiac Posts: 31 ✭✭
edited March 26 in My Mobile

For some reason dating apps like Bumble are blocked when on my Fizz data, but is works fine when on wifi (with another ISP)


Why is this?

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Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,996 ✭✭
    edited March 24

    Hi @amnesiac

    Try to contact the company, communicating the IP used from your phone when you try to use the app, it can be that they blocked the IP

    Do you use a personalized DNS?

    If the company reply that is not blocked, you can contact the Fizz's support

    You can always contact the support, https://fizz.ca/en/support, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • amnesiac
    amnesiac Posts: 31 ✭✭

    I dont use a personalized DNS..... but my IP is the same when im on wifi, and the apps work then. So I dont think the app is blocking my IP.

  • amnesiac
    amnesiac Posts: 31 ✭✭

    ok i figured it out, thanks

  • elena code xzi4t
    elena code xzi4t Posts: 8,996 ✭✭
    https://forum.fizz.ca/en/discussion/comment/6803475#Comment_6803475

    If you can, could you describe what was solved? This could help other people. If you don't want to go into detail, you can just mention what to check.

  • SuperFizzeur
    SuperFizzeur Posts: 3,767 ✭✭

    I think fizz dont want you to date 🤣 im joking

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